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Essential English For Business
COURSE INTRODUCTION
Welcome to Essential English for Business! (1:10)
Important Message!
MODULE 1 | CV Writing
INTRODUCTION | What you'll learn in Module 1 (1:31)
PART 1 | The 5 Main Sections of a CV (11:24)
PART 2 | Effective Language and Word Choice (7:17)
PART 3 | Tailoring Your CV for Different Jobs (9:22)
What to do next (1:32)
PDF | CV Checklist
MODULE 2 | Job Interviews
INTRODUCTION | What you'll learn in Module 2 (1:18)
PART 1 | Greetings and Small Talk (7:38)
PART 2 | How to Understand and Answer Interview Questions (10:27)
PART 3 | Questions For The Interviewer and Next Steps (14:20)
What to do next (1:25)
PDF | 10 Common Interview Questions and Sample Answers
PDF | 6 Steps to Prepare For Your Interview
PDF | Dos and Don'ts of Nonverbal Communication
MODULE 3 | Emailing in English
INTRODUCTION | What you'll learn in Module 3 (1:12)
PART 1 | How to Structure Your Email (13:22)
PART 2 | Indirect and Polite Language (10:16)
PART 3 | Being Brief and Concise (10:14)
PART 4 | The Tone of Your Email (4:34)
What to do next (1:12)
PDF | The Basics of Email Etiquette
PDF | Useful Words and Phrases for Emailing
MODULE 4 | Giving Presentations in English
INTRODUCTION | What you'll learn in Module 4 (1:14)
PART 1 | Types of Presentations (4:02)
PART 2 | 4 Steps to Planning Your Presentation (4:25)
PART 3 | The 3 Parts of Every Presentation (21:01)
PART 4 | Engaging Your Audience and Responding to Questions (8:35)
What to do next (1:02)
PDF | Checklist for a Great Presentation
PDF | 6 Tips to Prepare for Your Presentation
MODULE 5 | Conversation Skills for Business
INTRODUCTION | What you'll learn in Module 5 (1:12)
PART 1 | Getting the Conversation Started (9:10)
PART 2 | Safe VS. Controversial Topics (8:39)
PART 3 | Turning Conversations Into Connections (6:32)
What do to next? (0:58)
PDF | Cultural Differences to Keep in Mind
PDF | Phrases and Questions for Social Situations
MODULE 6 | English for Customer Service
INTRODUCTION | What you'll learn in Module 6 (1:09)
PART 1 | The 4 Fundamentals of Great Customer Service (2:39)
PART 2 | 5 Steps for Handling Customer Complaints (5:39)
PART 3 | What Not to Say to Customers And What to Say Instead (6:46)
PART 4 | Useful Phrases and Vocabulary for Common Situations (5:56)
What to do next (0:50)
PDF | Customer Service Phrase Bank
MODULE 7 | Telephone English
INTRODUCTION | What you'll learn in Module 7 (1:10)
PART 1 | Answering the Phone or Placing a Call (6:34)
PART 2 | Phrases for 7 Common Telephone Situations (8:02)
PART 3 | Ending a Call (6:49)
What to do next (0:59)
PDF | Telephone English Phrase Bank
PDF | Tips for Better Phone Calls in English
PDF | The NATO Phonetic Alphabet
MODULE 8 | Phrasal Verbs and Idioms for Business
INTRODUCTION | What you'll learn in Module 8 (0:45)
PART 1 | Phrasal Verbs 1-10 (8:44)
PART 2 | Phrasal Verbs 11-20 (11:41)
PART 3 | Idioms 1-10 (9:26)
PART 4 | Idioms 11-20 (9:13)
What to do next (1:53)
PDF | 25 Common Phrasal Verbs for Work
PDF | 25 Common Idioms for Work
PDF | 5 Tips for Learning Phrasal Verbs and Idioms
BONUS 1 | Audio Files
MODULE 1 | CV Writing
MODULE 2 | Job Interviews
MODULE 3 | Email English
MODULE 4 | Giving Presentations in English
MODULE 5 | Conversation Skills for Business
MODULE 6 | English for Customer Service
MODULE 7 | Telephone English
MODULE 8 | Phrasal Verbs and Idioms for Business
ALL MODULES | 1-8
BONUS 2 | Business English Conversations
01 | Living and working abroad (35:52)
02 | Common interview questions part 1 (27:40)
03 | CV Writing tips & tricks (20:39)
04 | Body language tips for interviews (29:47)
05 | Common interview questions part 2 (31:11)
06 | Relationships at work (30:59)
07 | Customer service (34:38)
08 | Marketing and advertising (33:06)
09 | The impact/role of social media on business (30:00)
10 | Small businesses and entrepreneurs (31:44)
11 | Conversations at work (27:32)
12 | Pay (34:34)
13 | Balancing career and family life (30:16)
14 | Retirement (29:32)
15 | Discrimination and inequality at work (25:16)
16 | Jobs that can or can't be replaced by technology (28:32)
17 | Hiring practices (29:26)
BONUS 3 | Business English Marathon Class 2021 (Replay)
Class Number 1 | "3 Keys To Communication" (88:34)
Class Number 2 | "How To Handle Hard Situations In The Business Environment" (82:21)
Class Number 3 | "How To Master English Interviews" (90:32)
09 | The impact/role of social media on business
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